Loss/Damage Claims Management
The process of managing your loss and damage claims is often cumbersome and time consuming. Our proprietary Claims Management System maintains data on all packages that have not reached their destination, are reported as lost, or denoted as damaged in transit.
PMAC automatically requests that traces be placed on these parcels with the carrier, and recovers the insurance value in the event they become damaged or lost entirely. Unfortunately most shippers are not aware of these kinds of exceptions until a customer reports them. With PMAC in your corner, your company can be more proactive in your approach to customer service, claims submissions and inventory controls.
