Parcel Management Auditing and Consulting

1. Service failures (late deliveries/never delivered)
2. Manifest Errors (Through the use of automation, a shipment label was processed but never shipped)

Between these two refund entitlements alone, our customers have seen savings in upwards of 9% on their shipping invoices.

PMAC will provide detailed daily, weekly, monthly and annual shipping reports customized to the data you require.

Carriers make mistakes. Almost always in their favor. How many of them do they call and tell you about? Exactly!!!

We will communicate with your carriers on your behalf and collect all refunds due to you. We do not get paid until you get credited correctly from your carrier!

Here is how it works...

We do what is right for your business. We take care of your business and our business takes care of itself. We will keep our promises and always maintain our focus. Your business.

• Every week you e-mail us a file from your shipping software (we outline the correct format). Or simply e-mail your electronic invoice file.
• We audit and track every shipment on your behalf
• We contact FEDEX, UPS, and DHL and get the correct refund adjustments
• You will be billed a percentage of your verified refunds
• Again - we do not get paid until you receive your credits from your carrier

Auditing Services Included:

• Late delivery credits for air and ground shipments.
• Packages without proof of delivery.
• Non- voided airway bills (manifested but never shipped).
• Residential deliveries confirmed and RD charges confirmed.
• Delivery area surcharges audited.
• Check correct cost structures; confirm promised rates on all shipments.
• Address correction fees assessed for validation.
• Duplicate invoicing and airway bills.
• Weight accuracy.
• Oversized adjustments.
• Damage claim service.

For each package its guaranteed transit time is adjusted for holidays, weekends, regional variances and service exceptions.

Auditing Services Included:

• Rate/ Contract negotiations.
• Resources for out of the ordinary situations, such as finding carriers for unusual shipments.
• Regular visitation by an assigned shipment management professional if requested.
• Provide weekly/ monthly cost savings reports.
• Annual review of program progress and recommendations for following year.
• Online freight bill inquiry service (check paid invoices and credits pending).
• Credit Detail Report - Shows the tracking number of each package being credited.
• Shipment Detail Report - Gives every detail of a package (invoice #, tracking #, ship date, charge, sender address, recipient address, service type, package type, weight, reference data, delivery info, etc.).
• Daily Shipping Activity Report - shows the shipping volume of each day.
• Reference Data Report - Parse the reference data the way you like. Easier for management to read.
• Charge Type Report - Breaks down the total charge into type, itemizes all charge types. Can prevent extra charges deemed excessive like address correction fees.
• Third Party Usage Report - Shows who also uses your shipping account. Provides details for packages not shipped by you or sent to you.

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PMAC is a "Consultant on Contingency"

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