About PMAC: Our People

Rich Michals, Jr., President

RMichals@parcelmanagement.com
631-847-0596

rich michals Rich’s parcel freight career began in 1998 with the purchase of a Worldwide Express (then Airborne Express) franchise. While growing the company, Rich began to offer customers greater insight into their small parcel freight expenditures, and refund reconciliation for carrier billing errors and packages that failed to meet their guaranteed commitments. It became abundantly clear that big shippers needed a proactive evidence-based advocate to help them reduce freight expenses through visibility, consulting, and refund reconciliation.

Rich’s quest to completely understand all aspects of carrier invoicing, contracts and the networks they operate is a passion. As President of Parcel Management Auditing and Consulting he works tirelessly to maintain shipper visibility in an environment where carrier invoicing and contract language progressively become more complicated and sophisticated.

In conjunction with the entire PMAC team, Rich has been instrumental in the development of all proprietary software solutions, utilities, tools and applications. The dynamics, intelligence and commitment of the PMAC team has created, and will continue to build, the most comprehensive line item audit, tracking, reporting and visibility solutions in the industry today.

“Corporate shipping expenditures are frequently the largest inherent business cost and the ones easiest to be confounded. The proper tools, applications and consulting partner yield a level of visibility that will ensure these shipping expenditures are the most manageable.”

Jonathan Michals, Managing Partner and Co-Founder

JMichals@parcelmanagement.com
631-847-0596

jonathan michals Jonathan is the Managing Partner and Co-Founder of Parcel Management Auditing and Consulting.

While successfully building Northern Suffolk Express, a franchise of Worldwide Express, an Airborne Express reseller, Jonathan recognized the need for businesses to better control small parcel freight expenditures and to reduce freight costs. Jonathan refined his vision to center on combining refund reconciliation, timely access to valuable information, and highly personalized service, and Parcel Management Auditing and Consulting was born.

A firm believer in professional ethics, Jonathan is proud that PMAC is held to the highest standards in the marketplace. He also strongly believes in putting the customer first and in doing what’s right for each customer’s business. PMAC promises to always keep that focus.

Prior to starting PMAC, Jonathan had many years experience within the logistics industry. His dealings with small parcel, LTL and international shipping have enabled him to develop the skills to better understand customers' needs. Armed with this knowledge, he is able to provide customers with the most effective techniques to reduce costs and increase profitability.

Jonathan spends his free time with his wife and three children. An avid skier and boater, he is also a coach for his son’s little league teams.

NY Office
1 Huntington Quadrangle,Suite 3S04
Melville, NY 11747

Rich Michals, Jr.
President
RMichals@parcelmanagement.com
631-847-0596

Jonathan Michals
Managing Partner and Co-Founder
JMichals@parcelmanagement.com
631-847-0596

Richard D. Michals, Sr.
Director National Sales, Secretary
RichMichals@parcelmanagement.com
631-847-0596

Azhar Khan
Director of IT
Azhar@parcelmanagement.com
631-847-0596

Michael Tame
Director of Administration and Carrier Communications
Michael@parcelmanagement.com
631-847-0596

Joanna Stachowicz
Administrative Manager
Joanna@parcelmanagement.com
631-847-0596

Amir Khan
Shipment Auditing Administrator
Amir@parcelmanagement.com
631-847-0596

Christopher Panetta
IT Administrator / Database Operator
CPanetta@parcelmanagement.com
631-847-0596

Grace Melchiorre
Office Manager
Grace@parcelmanagement.com
631-847-0596

Ohio Offices

Matthew Folds
Managing Partner, Parcel Management Auditing and Consulting - Cleveland, OH
2 Summit Park Drive, Suite 340

Independence, Ohio 44131
Matt@parcelmanagement.com
216-870-2346

Tom Folds
Managing Partner, Parcel Management Auditing and Consulting - Cleveland, OH
2 Summit Park Drive,Suite 340
Independence, Ohio 44131
Tom@parcelmanagement.com
216-509-8588

Mark Edwards
Managing Partner, Parcel Management Auditing and Consulting - Loveland, OH
10663 Loveland-Maderia Road, Suite 126
Loveland, Ohio 45140
Mark@parcelmanagement.com
513-368-4656

Connecticut Office

Chris Musumeci,
PhD, Senior Vice President of Business Development

Chris has over 20 years of experience in marketing, sales and organizational development leading domestic and global brands, businesses and teams across some of the most respected corporations including Avon, Philip Morris, Guardian Life Insurance, Joseph E. Seagram & Sons and Diageo. As Group Brand Director for Diageo, he led an internal luxury marketing team of eighteen associates and the launch of several successful new products, posting annual revenue growth of 35%. At Seagram, Chris managed the global portfolio as Consumer Insight Director for Absolut vodka and Don Julio tequila. As Vice President of Sales for Centiv (a web-based technology printing company), Chris led the $32 billion Beverage Division where he directly impacted a business that grew over 40%. Chris holds a PhD in Organizational Psychology which combined with his corporate expertise is a great complement to PMAC as we continue to optimize effective freight solutions for our clients.